Introduction

View Analytics on the CMS Dashboard

How to View User Engagement Based on the Views

How to View User Engagement Based on the Watch Duration

Introduction

The Engagement section, located under the Analytics menu in the CMS, provides a customized analytics report and graphical representation of your end-user activity. You can track metrics such as the number of videos watched, audio streams played, total watch hours, and the devices used for viewing or listening. Additionally, engagement analytics are available on the CMS Dashboard, displaying key insights like Total Revenue, Content Views, and Total Watch Duration. You can also identify Trending Content based on view count and watch duration. For further analysis, a detailed report can be downloaded in CSV and/or XLSX format.

View Analytics on the CMS Dashboard

You can view the analytics of your revenue and content on the CMS Dashboard. The analytics is auto-updated on the dashboard.

• “Revenue” analytics show the total revenue you have generated so far. Hover your mouse over the graph and view the report of a specific day.
• “Views” analytics show the total number of content (video, audio) by the end-users. Hover your mouse over the graph and view the report of a specific day.
• “Watch Duration” analytics show the total duration of content viewed by the end-users. Hover your mouse over the graph and view the report of a specific day.
• Under “Trending Content”, you can view the trending content according to their number of views and watch duration in descending order.

How to View User Engagement Based on the Views

• To view insights based on the views, navigate to “Analytics” -->” Engagement” in the CMS.
• Under “Show,” select “Views” to view the analytics based on the number of views of the content.
• Under “Content,” select or search for the content to view a specific content. You can select "All" to view the analytics of all the content. That means, a specific content or selected content is viewed by how many times and the total watch duration of that content.
• In the "Summary Table" below, you can view the top 3 content selected in descending order. It is also reflected in the "Graph" (top 3 views).
• You can select "Content" according to your choice in the "Summary Table" to view the details of that content in the "Graph".
• Under “Segmented By” select “User” to view the total views of the content viewed by the end-users. That means which end-user has watched the content how often and for how long.
• In the "Summary Table" below, you can view the top 3 users selected in descending order. It is also reflected in the "Graph" (top 3 users).
• You can select "Users" according to your choice in the "Summary Table" to view the details of that user in the "Graph".
• Under “Segmented By” select “Device Type” to view the total views of the content based on the devices. That means, how much content is viewed from the website, how many contents are viewed from the Android device, and so on.
• In the "Summary Table" below, you can view the top 3 devices selected in descending order. It is also reflected in the "Graph" (top 3 devices).
• You can select "Devices" according to your choice in the "Summary Table" to view the details of those devices in the "Graph".
• Under “Segmented By” select “Geography” to view the total views of the content from different countries or Geo locations. That means how many contents are viewed from “India”, how many contents are viewed from the USA, and so on.
• In the "Summary Table" below, you can view the top 3 countries selected in descending order. It is also reflected in the "Graph" (top 3 countries).
• You can select "Countries" according to your choice in the "Summary Table" to view the details of those countries in the "Graph".
• Under “In” select the last number of days to view the report (e.g., to view reports of the last 7 days or 1 year, and so on).
• Click on "More" to view the additional filters for the analytics.
• Click on "Content Uploader" and select the content uploader from the list. If you have enabled the UGC feature and Sub-Admin feature, then you can select them to view the details of the content uploaded by them.
• For example, if you select "Sub-Admin" then you can view the content added by the sub-admin only.
• Click on "Uploaded By" to select a specific uploader (i.e., Sub-Admin, End-User).
• Click on "Content-Type" to filter "Video" or "Audio" content. You can also select both.
• Click on "Media Type" to filter "Primary Media" or "Preview". You can also select both.
• You can hover your mouse on the graphs to view reports of a specific day.
• Select "Compared to previous period" if you want to compare the data with the previous period.
• Click on "Reset" to reset the parameters.
• In the top right corner, we show the time stamp when the data was last updated.
• To download the report in CSV format, click on “CSV” in the top right corner.
• To download the report in XLSX format, click on “XLSX” in the top right corner.

How to View User Engagement Based on the Watch Duration

• To view insights based on the watch duration, navigate to “Analytics” -->” Engagement” in the CMS.
• Under “Show,” select “Watch Duration” to view the analytics based on the number of hours, minutes, or seconds the content was watched.
• Under “Segmented By” select “Content” to view the total watch duration of a specific content. That means, a specific content is watched for how many seconds/minutes/hours, and the total number of views of that content.
• In the "Summary Table" below, you can view the top 3 content selected in descending order (watch duration). It is also reflected in the "Graph" (top 3 views).
• You can select "Content" according to your choice in the "Summary Table" to view the details of that content in the "Graph".
• Under “Segmented By,” select “User” to view the total watch duration of the content viewed by the end-users. That means which end-user has watched content for how many seconds/minutes/hours and for how many times.
• In the "Summary Table" below, you can view the top 3 users selected in descending order (based on watch duration). It is also reflected in the "Graph" (top 3 users).
• You can select "Users" according to your choice in the "Summary Table" to view the details of that user in the "Graph".
• Under “Segmented By” select “Device Type” to view the total watch duration of the content based on the devices. That means, for how long duration the contents are viewed from the website, for how long duration the contents are viewed from the Android device, and so on.
• In the "Summary Table" below, you can view the top 3 devices selected in descending order (based on watch duration). It is also reflected in the "Graph" (top 3 devices).
• You can select "Devices" according to your choice in the "Summary Table" to view the details of those devices in the "Graph".
• Under “Segmented By” select “Geography” to view the total duration of the content from different countries or Geo locations. That means for how long duration the contents are viewed from “India”, for how long duration the contents are viewed from the USA, and so on.
• In the "Summary Table" below, you can view the top 3 countries selected in descending order (based on watch duration). It is also reflected in the "Graph" (top 3 countries).
• You can select "Countries" according to your choice in the "Summary Table" to view the details of those countries in the "Graph".
• Under “In” select the last number of days to view the report (e.g., to view reports of the last 7 days or the last 1 year, and so on).
• You can hover your mouse on the graphs to view reports of a specific day.
• Select "Compared to previous period" if you want to compare the data with the previous period.
• Click on "Reset" to reset the parameters.
• In the top right corner, we show the time stamp when the data was last updated.
• To download the report in CSV format, click on “CSV” in the top right corner.
• To download the report in XLSX format, click on “XLSX” in the top right corner.