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    1. Help Articles
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    3. Migrating Users & Content from Another OTT Platform to Muvi
    Table of Content
    • Introduction
    • Basic Requirements for Migration
    • Our Migration Process & Timeline
    • Migrating Your Content
    • Migrating Your Users
    • Migrating Your Existing App
    • Migrating Your Payment Gateway

    Migrating Users & Content from Another OTT Platform to Muvi

    Introduction

    If you want to migrate from another OTT platform to Muvi, you can quickly and easily migrate your entire platform, including content, metadata, users, reports, payment history, apps, etc. Muvi provides you with migration and import services that help you smoothly and easily migrate your existing platform and content to Muvi. You can migrate from any platform, like YouTube, Vimeo, Daily Motion, Brightcove, Kaltura, IBM Cloud Video, etc., to Muvi.

    Note: We have migrated platforms from a few hours to a couple of weeks timeframe; this entirely depends on your existing service provider, the level of support they provide to Muvi, and the APIs they provide to support data migration.

    Basic Requirements for Migration

    Before you migrate from other platforms, you need to first, purchase a subscription plan and create your account.

    Then you need to provide your login credentials to the existing platform. We take care of everything for you technically. You may be required for authorization purposes and the approval process.

    Our Migration Process & Timeline

    Step 1Preparing the Data for Migration:

    We will study your existing data format, location, and sensitivity. Once we have an understanding of the data, we define the scope of the data migration plan.

    Step 2Use Pre-built Import Tool or Prepare a Custom Script:

    If the data falls under the default set of configurations the pre-built Muvi tool will be used. Else we create a custom script and it would be used as a tool for importing the data.

    Step 3Trial Data Migration: 

    After identifying and preparing data for migration, we run a trial data transfer on a test database to validate that all configurations and settings are in order.

    Step 4Validating the Sample data:

    Since this is critical data, as the process we request your in-house team to validate the data. We then alter scripts or configurations based on the feedback before the final migration.

    Step 5Final Migration & Testing: 

    Once the migration is complete, we conduct unit, system, volume, and batch application tests to ensure all data migrated is correct, secure, and in the proper location.

    Step 6Extended Go Live Support: 

    We support you till your platform is up and running smoothly on Muvi. We offer fix number of days where we support you for any ambiguities in data post-migration.

    Migrating Your Content

    You can easily migrate your content metadata to our platform. We also support the MRSS import/export feature to import content metadata from other platforms to Muvi.

    Migrating Your Users

    We also help you to migrate all your end-users to Muvi. However, if your existing provider supports the export of users, we can migrate them as it is to Muvi. Certain platforms like YouTube do not provide access to channel subscribers which also limits our capability. Please add a Support Ticket to migrate your users to Muvi.

    Migrating Your Existing App

    Muvi supports apps for Mobile & TV ecosystems as well, so you can even have the apps migrated over to Muvi. Your users may simply get an "App update" notification and once they update the app, they will get the new Muvi-powered app to continue using your platform.

    • To know the details about the Mobile App migration process, please click here.
    • To know about the TV App migration process click here.

    Migrating Your Payment Gateway

    Muvi supports payment gateway migration as well, we can plug in your existing payment gateway to Muvi or set up a new one. We can help in continuing the Subscription Cycles of your users so that there is no revenue disruption at your end when you migrate.

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