How to Change Your Domain Name

What Happens When Your Domain is Not Pointed to Our IP

Introduction

You can change your default domain name (i.e. Your Company/Brand Name.muvi.com) to any domain name which you have already purchased. For example, if your default domain name is abc.muvi.com and you have purchased a domain name xyz123.com, then you can change abc.muvi.com to xyz123.com from the CMS. After changing the domain name, you have to point your domain to our IP address.

How to Change Domain Name

To change your domain name, navigate to “Website”-->” Domain Name” in the CMS.
On the extreme right-hand side of the domain name, click on "Edit" icon under "Action".
Type your new domain name.
To save your new domain, click on "Save".

Note:

After updating your new domain name, change the DNS setting of your domain name to point to our IP address to go live. Our IP address is mentioned in the "Note" section (i.e., IP address 13.248.239.197 & 76.223.109.78).
Once you changed the domain name, the previous domain name which is created during the signup (i.e. your-previous-domain.muvi.com) will be removed automatically.

How to Point Your Domain to Our IP

To point your domain name to our IP Address, first, you need to create an "A" record or Address Record. "A" record points a domain or subdomain to an IP address. For example, you can point www.yourdomain.com to our IP address. "A" record provides information about your host/domain name IP address. Please follow the below-mentioned steps to create an "A" record.

Sign in to your account (i.e. GoDaddy, Bluehost, etc.)
Go to your domain.
Click on the Advanced DNS/Manage DNS.
You will find the host records section in the DNS.
Click on the add/edit record button.
Select "A" record for type and you must enter the host that is pointing to our IP address.
Create "A" as below.
In the "Host" field, type "@" (See Below Screenshot)
In the "Points To" field, type our IP addresses. (i.e., IP address 13.248.239.197 & 76.223.109.78)
In the "CNAME" field, type "WWW".
Click on "Save".

The below screenshot shows how to point your domain in GoDaddy. The user interface may differ for different hosting providers.

Let us know so that we can improve.

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