How to Upload Files Through S3 Sync (Share Files From Amazon S3 Server)

If you have files on the Amazon S3 server, then you can share these files with us. By using this method, you can upload bulk files to your Asset Library. There are 2 methods to share your files with us.

1 . You need to provide us with the Access Key and Security Key of the AWS(Root/IAM) user and give us full permission on all S3 operations. We will transfer the files from your S3 account to our account. (Please do not remove the permission and user if you want to continue to share the files from your S3 account in the future)

2 . This is a one-time file-sharing process. You need to share the files with us like the above-mentioned process, then you can remove the user and permission after transferring the files to our server.

Important Note:

This is a manual process. You need to add a support ticket to upload files using S3 Sync.
Do not upload any other video file format except mov, flv, vob, mp4, m4v, mkv, avi, 3gp & mpg.
Filename must be alphanumeric, and it shouldn't contain any space or special characters (i.e.,!, @, $, &, *, except "_" and "-") (For Example, the file name should be like spiderman_HD-1084.mp4)

3. Once your files are uploaded, they will show under the “Assets” (under the "Files" tab) in the CMS (see the screenshot below).

Let us know so that we can improve.

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