Introduction

Signup with Muvi Live

Purchasing the Subscription

Installing Muvi Live App

Adding Live Stream in Muvi Live App

How to Start & Stop Live Streaming in the Live App

Canceling the Subscription

How We Charge for Using Muvi Live

Introduction

Muvi Live App allows you to live stream from your Android and/or iOS Mobile device. By using the Live App, you can live stream from anywhere. No need to set up streaming encoders (like OBS, viMix) for live streaming. Simply sign up with Muvi Live, install the Live App from the App Store (Playstore or iTunes App store), and live stream from your mobile phone’s camera. You can share a live stream by using the HLS output which you will generate in the Live App once you start the live streaming.

Signup with Muvi Live

First, you need to sign up with Muvi Live. We are offering a 14-day Free Trial.

• • To sign up with Muvi Live, please click here.
  • Click on “Start Free Trial".
  • Provide the details, your “Name”, “Company Name”, “Phone Number”, “Email” and “Password”.
  • Click on “I agree to Muvi's Terms & Privacy Policy” and then click on “Next”.
  • You will receive the OTP for email verification.
  • Provide the OTP that you have received in your email and click on "Validate OTP".
  • Your account will be created.
  • You can click on the "Wallet" to check the available Bandwidth and Streaming Hours.
  • Visit your "My Account" page to explore the subscription plans.

   

  Note: In the free trial account, initially, you get 1 GB of Free Bandwidth and 15 Minutes of Live Streaming. Once your bandwidth and streaming hours are exhausted, you will get an email notification and your live streaming will be stopped if there is no balance in your wallet. You can purchase the subscription for uninterrupted live streaming.

Purchasing the Subscription

When you sign up for the Muvi Live  Free Trial, you get limited Bandwidth (1 GB) and Streaming Hours(15 minutes). You can purchase a subscription plan to get additional bandwidth and streaming hours for uninterrupted live streaming. You can purchase the subscription from the Muvi Live CMS from the "My Account" page.

• To purchase the Muvi Live subscription, either click on "Purchase Subscription" on the top right corner of the Live CMS or navigate to the "My Account" page in the CMS.
• Select the subscription plan (e.g., Standard, Professional, or Enterprise).
• Select the "Term" (e.g., Monthly, Half-Yearly or Yearly).
• Click on "Proceed to Checkout".
• Provide your credit card details and click on "Pay Now".
• Once the subscription is purchased successfully, you will get confirmation.
• You can check your purchase details under "Payment History".
• Click on "Receipt" to download the invoice for your purchase.
• You can view your subscription details under "Subscription Details".
• Click on the "Wallet" to check the available Streaming Hours and Bandwidth for the purchased plan.

Installing Muvi Live App

Visit the Google Play Store and search for Muvi Live App. Download and install the Live App from the Play Store.

Adding Live Stream in Muvi Live App

To add the live stream to Muvi Live App, first, you need to login to the app by using the Email Address and Password of your Muvi Live account (the credentials you used to signup with the Muvi Live )

• Tap on “Add Stream”
• Type the “Stream Title”
• Tap on “Save Title” to save the live stream. Repeat the process to add multiple live streams.

How to Start & Stop Live Streaming in the Live App

• To start the live stream in Live App, tap on “Start Stream”. When asked for confirmation, tap on “Yes” to start the live stream.
• Tap on “Go Live” on the bottom of the app. Allow app permissions.
• Wait for a few seconds to allow the app to connect to the Muvi Live Server.
• Once the app is connected, you can either live stream using your main camera (back camera) of your mobile device or using the front camera. Also, you can switch between the cameras during the live streaming.
• You can share the live stream feed using the HLS URL, which is automatically generated once you start the live stream. Copy the HLS URL and share it on your website/app.
• To stop the live stream, tap on “Stop” on the bottom of the app. When asked for the confirmation, tap on “End Live Video”. The live streaming will be stopped.

Canceling the Subscription

You can cancel your Muvi Live subscription at any time. If you cancel your account, then all of your data including videos and metadata will be deleted 14 days after cancellation. Please make sure to export all your data before canceling the subscription.

• To cancel your Muvi Live subscription, click on "Profile" in the top right corner of the CMS.
• Scroll down to "Cancel Subscription".
• Click on "Cancel Subscription".
• Select the reason for cancellation from the list.
• Type your feedback in the textbox and click on "Submit". Your subscription will be canceled. If you wish to re-activate your subscription you can do so by clicking on the "Re-Activate" link.

How We Charge for Using Muvi Live

Besides your monthly subscription fee for Muvi Live, we also charge for "Streaming Hours" and "Bandwidth".

Streaming Hours:

When you start the live stream, your streaming hours will start and when you stop the live stream, the streaming hours will be stopped (see the below screenshot). Even though you have stopped the live stream from the encoder (i.e., OBS, vMix, etc.) if your live stream is still "on" in Muvi Live (server), you will also be charged for this. So, you need to stop the live stream from Muvi Live (server) once you finished streaming. The stream hours are charged on a per-hour basis.

Bandwidth:

When your end users watch the live stream, you will be charged for the bandwidth consumed by the end users. It is charged on a per GB (Gigabyte) basis.

Please check the help article "How We Charge for Muvi Live" for more information.