How to Enable Live Chat in Muvi Live

How End-Users Chat During the Live Streaming

Introduction

By enabling the live chat option in Muvi Live, you can allow your end-users to start a group chat during the live streaming. The end-users can participate in the live chat while watching the live streaming. They can send messages, emoticons, etc. Also, the admin can manage the chat during the live streaming. Admin can block any user to participate in specific live streaming. One end-user can block another end-user and there are more features.

Enabling Live Chat in Muvi Live

To enable live chat in Muvi Live, navigate to “Settings” -->” Live Streaming Settings”.
Under “Live Stream Settings”, select “Enable chat in all live streams”.
Click on “Save”.
Live chat will be enabled for Muvi Live. When you will start live streaming the chat option will be automatically visible to your end-users in the Muvi Live Player.

How End-Users Chat During the Live Streaming

End-users can chat with each other or with the host (admin) when they are watching live-streaming content. The chat option will be displayed on the player by default during the live streaming once it is enabled.

First, the end-users need to log in to enter the chat. They can use different login options like Gmail, and Facebook or they can use the Guest User option.
*End-users need to type the message on the text field of the chat window and hit the “Enter” button on their keyboard or they can click on the "Send" button on the chat window to send a message.
The message will be displayed on the chat window. Other end-users can also view the message.
End-users can also send emoticons during the chat.
Users can show/hide the date and time on the chat window by clicking on the 3 dots in the top right corner of the chat window.
End-users can click on “Log Out” to log out from the chat.
To close the chat window, end-users need to click on the chat icon on the chat window.
To display the chat again, they need to click on the chat icon on the chat window.

Note: Only logged-in end-users can participate in the live chat.

Let us know so that we can improve.

Leave a Reply Cancel reply

Start Live Streaming For Free

No Credit Card Required

I agree to Muvi's Terms & Privacy Policy.

October 11

9:00AM PST

Creating a New-Age Customer Support System

Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.

In this webinar, you will learn :

Tattle’s Architecture Unveiled: Discover the backbone that powers your deliveries and processes.
Tool Creation Process: A detailed walkthrough how to create tools for customer , Internal teams, manage workflows and SLAs
Integrations: Effortlessly integrate with multiple data sources to collect and manage enquiries, issues, feedbacks

Event Language: English

1 hour

B2B Video Marketing – A Detailed Guide

Please wait while we enable your Account