How to Use TrueComply for Content Moderation
Product: TrueComply, Muvi One, Muvi Flex, PlayoutUse Cases Managed by TrueComply
Moderating Your Content Using TrueComply
View and Download the Moderation Report
Introduction
TrueComply is an automated content moderation tool that detects and manages sensitive elements in videos. It can take actions such as blurring visuals, muting profanity, or adding warning and compliance labels based on predefined rules.
Admins can choose what content to monitor and how it should be handled. TrueComply works across both uploaded videos and live streams, helping platforms stay compliant while keeping content accessible and engaging.
Use Cases Managed by TrueComply
- Cautionary Notes: Add watermarks or health warnings to scenes showing tobacco use, drug consumption, or substance abuse.
- Auto-Mute Profanity: Automatically mute swear words or offensive chants in sports broadcasts, vlogs, and other scripted or unscripted content.
- Privacy & Safety: Mask faces, IDs, license plates, and confidential information in news, legal, or public-interest content.
- Parental Control: Classify and tag content by age suitability to restrict access and support child protection.
- Masked Graphic Content: Blur or mask disturbing visuals such as medical procedures, animal cruelty, or graphic scenes.
- Product Copyrights: Prevent trademark or copyright violations by blurring logos, products, or taglines captured without approval.
- Sponsorship Labels: Automatically add sponsorship callouts (e.g., “Sponsored by [Brand]”) when branded content appears.
- Standards & Practices (S&P): Automate ethical, legal, and audience-safety checks at scale.
Moderating Your Content Using TrueComply
You can moderate your content using TrueComply when adding new content or to the existing content.
Using TrueComply On a New Content:
- To add the Content Moderations to a new content, navigate to “Content Management” -->” Content Library” in the CMS.
- In the Content Library, click on “Add New”.
- Type the “Content Name” by clicking on the “Edit Icon”.
- Select the “Content Type” (e.g., Video).
- Select the “Content Group” (e.g., Single Part).
- Select the “Content Format” (e.g., Default).
- Select the content “Categories”. You can select single or multiple categories.
- Under “Add Primary Media”, click on “Add” to upload the video for the content.
- Click on “Save and Continue”.
- Once the content is added, click on the “True Comply” tab under the video.
- Under “Add New Moderation Rule,” you can see two fields, “Select Trigger” and “Select Action”.
- Select the trigger from the drop-down menu. For example, if the video contains cigarette smoking scenes, and you want to add moderation for this scene, then select the option “Smoking and Tobacco”.
- Select the “Action” from the drop-down menu. For example, if you have selected the trigger as “Smoking and Tobacco” and you want to show a message on the screen when tobacco smoking scenes appear, then select “Detect Only, “Add Label, “Remove Frames/Clips,” etc.
- For example, if you select “Add Label”, then you will be prompted to add a label (e.g., “Smoking is Injurious to Health”).
- Click on “Moderate Video” and wait for a few seconds. The video will be moderated.
- You can add multiple moderation rules to the content.
- Also, you can remove a rule by clicking on the “Trashcan Icon” on the right-hand side of the rule.
- When the video is played, the tobacco smoking scene will appear, and the label will be displayed on the screen. (e.g., “Smoking is Injurious to Health”).
Using TrueComply On the Existing Content:
Content moderation for the existing content can be added in the “Edit Content Page” in the CMS.
- To add the Content Moderations to an existing content, navigate to “Content Management” -->” Content Library” in the CMS.
- In the Content Library, click on the “Edit Icon” under the content for which you want to add the moderation.
- In the “Content Edit Page”, click on the “TrueComply” tab.
- Under “Add New Moderation Rule,” you can see two fields, “Select Trigger” and “Select Action”.
- Select the trigger from the drop-down menu. For example, if the video contains cigarette smoking scenes, and you want to add moderation for this scene, then select the option “Smoking and Tobacco”.
- Select the “Action” from the drop-down menu. For example, if you have selected the trigger as “Smoking and Tobacco” and you want to show a message on the screen when tobacco smoking scenes appear, then select “Detect Only, “Add Label, “Remove Frames/Clips,” etc.
- For example, if you select “Add Label”, then you will be prompted to add a label (e.g., “Smoking is Injurious to Health”).
- Click on “Moderate Video” and wait for a few seconds. The video will be moderated.
- You can add multiple moderation rules to the content.
- Also, you can remove a rule by clicking on the “Trashcan Icon” on the right-hand side of the rule.
- When the video is played, the tobacco smoking scene will appear, and the label will be displayed on the screen. (e.g., “Smoking is Injurious to Health”).
View and Download the Moderation Report
- Once the content is moderated, you can view the “Moderation Report” in the CMS.
- You can download the moderation report by clicking on “Download CSV”. The report will be downloaded to your device.
- If you want to re-run the moderation, click on “Re-Run Moderation”.
- You can add more moderation rules or remove the existing moderation rules.

