Introduction

How to Enable Push Notification

How to Send Push Notifications to Apps

How the End-Users Receive Push Notifications in Apps

How to Send Push Notifications to the Website

How the End-Users Receive Push Notifications on the Website

Introduction

The push notification feature allows the admin (CMS users) to simultaneously send messages to a large audience. (i.e. to their end-users). You can send push notifications, remind users about your website/app to keep them engaged and encourage regular usage, and send personalized recommendations or content updates to maintain interest. Inform users about your app's new features, improvements, or bug fixes. You can send the notifications from the Muvi One CMS. The notification can be sent to users of websites, Android, and iOS apps.

How to Enable Push Notification

First, you need to enable the "Push Notification" feature in the CMS to send push notifications to your website and apps.

• To enable the push notification feature, navigate to "Marketing" -->"Notification Center" in the CMS.
• In the "Notification Centre", click on the "Settings" tab.
• Click on "Push".
• Under "Enable push notifications in bell icon for your platform", select the platforms for which you want to enable the push notification (e.g., iOS, Android, Web).
• Under "Set bell notification history duration for end users" type the "Duration" in days. The push notification will be deleted automatically after the set duration. For example, if you set the duration to 7 days, then the bell notification will be deleted automatically after 7 days.
• When asked for the confirmation, click on "Confirm". The settings will be saved.

How to Send Push Notifications to Apps

If you have already built your Android and/or iOS App, you can send push notifications to your app users. If you have not created the apps, then the push notification option for apps will not be visible on the CMS.

• Navigate to “Marketing” -->” Push Notifications” in the CMS.
• Click on “Send A Push”.
• Type the “Title” of the notification.
• Type the message in the “Content” field.
• For “Target”, select “iOS” and/or “Android”.
• For “Landing Page”, select “Land Users in Home” page, if you want the users to land on the homepage of your app after they click on the notification.
• Select “Land Users in Specific Page”, if you want the users to land on a content page. Type the content name to search and then select the content.
• Click on “Send Now”. The notification will be sent to the end-users.

How the End-Users Receive Push Notifications in the Apps

Once the push notification is sent to the end users, they can receive it on their mobile devices in different ways.

• They can hear the notification sound if the mobile is in ringer mode.
• In the bell icon notification inside the App (see the below screenshot).

• Notification received when the mobile screen is locked outside the App (see the below screenshot).

• A banner in the Notification Center outside the App (see the below screenshot).

• In the top banner when the alert first appears outside the App (see the below screenshot).

• The end-users can read the notifications on their app when they tap or swipe on the notification (see the below screenshot).

 

How to Send Push Notifications to the Website

• To send push notifications to the website, navigate to "Marketing"-->"Push Notification" in the CMS.
• Click on "Send a Push".
• Under "Create Push Notification", type the "Title" of the notification.
• Type the "Content" of the push notification.
• Select "Web" as the "Target".
• For “Landing Page”, select “Land Users in Home” page, if you want the users to land on the homepage of your website after they click on the notification.
• Select “Land Users in Specific Page”, if you want the users to land on a content page. Type the content name to search and then select the content.
• Select "Land users in custom URL", and type the URL of the website (e.g. https://abc.com) if you want the end-users to land on a specific website.
• Click on “Send Now”. The notification will be sent to the end-users.
• You can also "Clone" the notification and "Delete" the notification.