How to Purchase Moderation Hours

Introduction

Video content moderation in TrueComply consumes moderation hours. The more video content you submit for moderation, the more moderation hours are consumed.

When you purchase a TrueComply subscription, you receive a certain number of moderation hours that you can use to moderate your videos. If your available moderation hours are insufficient, you can purchase additional hours directly from the TrueComply Dashboard.

Purchasing Moderation Hours

• To purchase moderation hours, in your TrueComply Dashboard, under “Wallet” and under “Moderation Hours”, you can view the available moderation hours.
• Click on “Get More Moderation Hours” to purchase the moderation hours.
• Select the moderation hours you want to purchase.
• Click on “Proceed to Payment”.
• Provide the payment details (e.g., your credit card details).
• Click on “Pay Now”.
• You will receive payment confirmation.
• You can view the “Invoice” under the “Payment History”.
• When you check the “Moderation Hours” in the Dashboard, you can see the added hours.