Introduction

If you're planning to move from Muvi to another OTT platform, it's important to ensure that your content, user data, and media assets are exported properly and securely. This guide outlines the steps to export your data and prepare your platform for a smooth transition.

Prerequisites Before Migration

Before initiating migration, you must Discontinue Active Subscriptions.

If you have active subscribers, ensure that you:

• Inform them about the transition (optional but recommended)
• Cancel or turn off recurring subscriptions to avoid future charges
• You can do this from the Subscription Management section in the CMS

 What Can You Migrate from Muvi?

1. Content Metadata

Use the MRSS Export option to export content metadata such as:

• Titles
• Descriptions
• Categories
• Tags (Keywords)
• Content Formats

For more information on how to export content metadata using the MRSS export option, visit the help article page “How to Export MRSS Feed in Muvi One”.

2. End-User Details

This allows you to export the details of your registered users, including:

• Username
• Email address
• Phone number
• Country
• State
• City
• User Type (e.g., Free User, Subscriber, Cancelled User, etc.)
• Registration or Joining Date

For more information on how to export the end-user details, visit the help article page “How to Export End-Users from the CMS”.

3. Assets (Videos, Audio, Images)

Use the Download button to export:

• Video files
• Audio files
• Artwork or image assets (e.g., posters, thumbnails)

For more information on how to download your assets, visit the help article page “How to Download Assets to Your Device”.