How to Create and Manage Coupons

Product: Muvi One

Introduction

Key Features of Coupon

How to Enable Coupon

Creating One Time (PPV) Single Use Coupons

How to Use One-Time Single-Use Coupons

Creating One Time (PPV) Multi-Use Coupons

How to Use One-Time (PPV) Multi-Use Coupons

Creating Recurring (Subscription) Single Use Coupons

How to Use Recurring (Subscription) Single-Use Coupons

Creating Recurring (Subscription) Multi-Use Coupons

How to Use Recurring (Subscription) Multi-Use Coupons

How to View and Manage Coupons

Coupon vs Voucher

Introduction

Coupons serve as an effective tool for rewarding customer loyalty while maximizing your content's reach. This guide will assist you in creating tailored coupons that cater to both one-time Pay-Per-View (PPV) purchases and recurring subscription payments. You will have the flexibility to create single-use or multi-use coupons, as well as single-user or multi-user options, ensuring that you can meet diverse promotional needs.

Key Features of Coupon

Versatile Coupon Creation: Design both single-use and multi-use coupons tailored to your business model. Whether for one-time purchases (PPV) or recurring subscriptions, our system is adaptable to meet your needs.
User Restrictions: Implement single-user restrictions for exclusive offers or create multi-user coupons to broaden your reach. This flexibility allows you to cater to diverse customer segments.
Efficient Management Tools: The coupon listing page includes intuitive search options and functionalities for single deletion or bulk deletion, ensuring streamlined management of your promotional strategies.
Wide Applicability: Coupons created for one-time (PPV) purchases can be applied across all PPV content. In contrast, subscription coupons are valid for all subscription plans, whether for a single billing cycle or on an unlimited basis.

How to Enable Coupon

To enable the coupons, navigate to “Monetization” -->” Settings” in the CMS.
Under the “Monetization Settings” tab, select “Coupon”.
Click on “Save”. The coupon feature will be enabled.

Note: Before enabling the coupon feature you must add a Payment Gateway.

Creating One Time (PPV) Single Use Coupons

One-time single-use coupons can be used once by multiple end-users.

To create one-time (PPV) single-use coupons, navigate to “Monetization” -->” Pricing” in the CMS.
Click on the “Coupon” tab.
Click on “Add Coupon” to create new coupon(s).
In “Pricing Model”, select “One Time (PPV)”.
In “Coupon Type”, select "Single Use”.
Select “Restrict this coupon to a specific user” (optional), if you want to restrict the coupon to a single user. That means if a coupon is used by an end-user, it cannot be used by any other end-user.
Type the “Coupon Quantity” (e.g., 10, 20, 100, 1000, etc.).
In “Discount Type”, select “Cash”, if you want to give a cash discount to the end-users.
In “Discount Price”, type the price you want to give as a discount (e.g., $5, $10, etc.).
By clicking on “Add more prices for specific countries” you can also add cash discounts in multiple currencies.
Select “Percentage”, if you want to give a % discount to the end-users.
In “Discount Percentage” type the % discount you want to give to the end-users (e.g., 5%, 10%, etc,).
In “Valid From”, select the date from the “Calendar” from which the coupon is valid. Also, select the valid from “Time” (in UTC) from the clock.
In “Valid To”, select the date from the “Calendar” till which the coupon will be valid. Also, select the “Time” (in UTC) from the clock.
Click on “Save”. The coupon(s) will be generated.
You can view the coupons.
Copy the coupon codes and send them to your end-users.

Creating One-Time (PPV) Multi-Use Coupons

One-time multi-use coupons can be used by multiple end-users multiple times.

To create one-time (PPV) multi-use coupons, navigate to “Monetization” -->” Pricing” in the CMS.
Click on the “Coupon” tab.
Click on “Add Coupon” to create new coupon(s).
In “Pricing Model”, select “One Time (PPV)”.
In “Coupon Type”, select "Multi-Use”.
Select “Restrict this coupon to a specific user” (optional), if you want to restrict the coupon to a single user. That means if a coupon is used by an end-user, it cannot be used by any other end-user.
Type the “Restrict Usage Per User” (e.g., 2 times, 3 times, etc.). If you type 3, the same coupon can be used 3 times by an end-user.
The “Coupon Code” will be automatically generated. You can also customize the coupon code. For example, you can change the coupon code to “Christmass10”, “NewYear20” etc.
In “Discount Type”, select “Cash”, if you want to give a cash discount to the end-users.
In “Discount Price”, type the price you want to give as a discount (e.g., $5, $10, etc.). The cash discount will be deducted from the content price.
By clicking on “Add more prices for specific countries” you can also add cash discounts in multiple currencies.
Select “Percentage”, if you want to give a % discount to the end-users.
In “Discount Percentage” type the % discount you want to give to the end-users (e.g., 5%, 10%, etc,). The percentage discount will be deducted from the content price.
In “Valid From”, select the date from the “Calendar” from which the coupon is valid. Also, select the valid from “Time” (in UTC) from the clock.
In “Valid To”, select the date from the “Calendar” till which the coupon will be valid. Also, select the “Time” (in UTC) from the clock.
Click on “Save”. The coupon(s) will be generated.
You can view the coupons.
Copy the coupon codes and send them to your end-users.

How to Use One-Time (PPV) Multi-Use Coupons

The end-users can use the one-time (PPV) and multi-use coupons to purchase content from your store.
The multi-use coupons can be used multiple times to purchase the content. That means the same coupon code can be used for multiple times. It depends on the number of coupon use times mentioned by the admin.
When they click on the content to purchase (One Time or PPV), they need to type the coupon code provided by you under the “Promo Code” and click on “Apply”.
The coupon discount will be applied to the content price and the end-users only need to pay the discounted price from their credit card.

Creating Recurring (Subscription) Single Use Coupons

You can create recurring (subscription) coupons to give your end-users a discount on the subscription price. They can use the coupon while purchasing the subscription plan and get discounted prices. Single-use coupons can be used by multiple end-users only once.

To create a recurring (subscription) once use coupons, navigate to “Monetization” -->” Pricing” in the CMS.
Click on the “Coupon” tab.
Click on “Add Coupon” to create new coupon(s).
In “Pricing Model”, select “Recurring (Subscription)”.
In “Coupon Type”, select "Single Use”.
Select “Restrict this coupon to a specific user” (optional), if you want to restrict the coupon to a single user. That means if a coupon is used by an end-user, it cannot be used by any other end-user.
Type the “Restrict Usage Per User” (e.g., 2 times, 3 times, etc.). If you type 3, the same coupon can be used 3 times by an end-user.
The “Coupon Code” will be automatically generated. You can also customize the coupon code. For example, you can change the coupon code to “Christmass10”, “NewYear20” etc. In “Discount Type”, select “Cash”, if you want to give a cash discount to the end-users.
In “Discount Price”, type the price you want to give as a discount (e.g., $5, $10, etc.).
By clicking on “Add more prices for specific countries” you can also add cash discounts in multiple currencies.
In the “Discounted for” field by default “1” is selected. That means by default the coupon discount is valid for only one lifecycle.
Select “Select this checkbox to discount for unlimited cycles” if you want to give a discount for the subscription plan for the entire lifecycle.
Select “Percentage”, if you want to give a % discount to the end-users.
In “Discount Percentage” type the % discount you want to give to the end-users (e.g., 5%, 10%, etc,).
In the “Discounted for” field by default “1” is selected. That means by default the coupon discount is valid for only one lifecycle.
Select “Select this checkbox to discount for unlimited cycles” if you want to give a discount for the subscription plan for the entire lifecycle.
In “Valid From”, select the date from the “Calendar” from which the coupon is valid. Also, select the valid from “Time” (in UTC) from the clock.
In “Valid To”, select the date from the “Calendar” till which the coupon will be valid. Also, select the “Time” (in UTC) from the clock.
Click on “Save”. The coupon(s) will be generated.
You can view the coupons.
Copy the coupon codes and send them to your end-users.

Creating Recurring (Subscription) Multi-Use Coupons

Recurring (Subscription) multi-use coupons can be used by multiple end-users multiple times.

To create a recurring (subscription) once use coupons, navigate to “Monetization” -->” Pricing” in the CMS.
Click on the “Coupon” tab.
Click on “Add Coupon” to create new coupon(s).
In “Pricing Model”, select “Recurring (Subscription)”.
In “Coupon Type”, select "Multi-Use”.
Select “Restrict this coupon to a specific user” (optional), if you want to restrict the coupon to a single user. That means if a coupon is used by an end-user, it cannot be used by any other end-user.
Type the “Coupon Quantity” (e.g., 10, 20, 100, 1000, etc.).
In “Discount Type”, select “Cash”, if you want to give a cash discount to the end-users.
In “Discount Price”, type the price you want to give as a discount (e.g., $5, $10, etc.).
By clicking on “Add more prices for specific countries” you can also add cash discounts in multiple currencies.
In the “Discounted for” field by default “1” is selected. That means by default the coupon discount is valid for only one lifecycle.
Select “Select this checkbox to discount for unlimited cycles” if you want to give a discount for the subscription plan for the entire lifecycle.
Select “Percentage”, if you want to give a % discount to the end-users.
In “Discount Percentage” type the % discount you want to give to the end-users (e.g., 5%, 10%, etc,).
In the “Discounted for” field by default “1” is selected. That means by default the coupon discount is valid for only one lifecycle.
Select “Select this checkbox to discount for unlimited cycles” if you want to give a discount for the subscription plan for the entire lifecycle.
In “Valid From”, select the date from the “Calendar” from which the coupon is valid. Also, select the valid from “Time” (in UTC) from the clock.
In “Valid To”, select the date from the “Calendar” till which the coupon will be valid. Also, select the “Time” (in UTC) from the clock.
Click on “Save”. The coupon(s) will be generated.
You can view the coupons.
Copy the coupon codes and send them to your end-users.

How to Use Recurring (Subscription) Multi-Use Coupons

The end-users can use the recurring (subscription) multi-use coupons to purchase subscriptions from your store.
The multi-use coupons can be used multiple times to purchase the subscription. That means the same coupon code can be used for multiple times. It depends on the number of coupon use times mentioned by the admin.
While purchasing the subscription plan, they need to type the coupon code provided by you under the “Promo Code” and click on “Apply”.
The coupon discount will be applied to the subscription price and the end-users only need to pay the discounted price from their credit card.

How to View and Manage Coupons

Once the coupons are created, you can view the coupon details, and send them to the end-users. View the coupons usage details, download the created coupons, or you can delete the coupons. You can use the filtering options to find specific coupons.

To view and manage the coupons, navigate to “Monetization” -->” Pricing” in the CMS.
Click on the “Coupon” tab.
Click on a coupon code to view the details of the coupon.
Click on “Usage Info” to view the coupon usage details.
To download the coupons, click on the “Download” button.
Select the duration (e.g., 7 days, 30 days, 90 days, etc.).
Click on “Confirm”. The coupons created during the selected period will be downloaded in CSV format.
You use the filtering option to find specific coupon codes.
To delete a coupon, select it and click on “Remove”.
When asked for confirmation, click on “Proceed” to delete the coupon.
To delete the coupons in bulk, select the coupons and click on “Remove”.
When asked for confirmation, click on “Proceed” to delete the coupons.

Coupon vs Voucher

A coupon is a discount code. You can configure it to discount in % or cash value in your currency. The voucher is 100% off. It makes the content to be completely free for the user using the voucher. When using coupons, the end-users will see the payment popup to enter coupons to get a discount and make the discounted payment from their credit card. When using vouchers, the end-user won’t see any payment popup. The end-user will enter just the voucher code and redeem it to watch the content. Coupons are the most common. Vouchers are used in some specific cases such as sharing a voucher with your friends/family.

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