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    Help Articles Help How to Bulk Upload (Video Files, Audio Files, Image Files)

    How to Bulk Upload (Video Files, Audio Files, Image Files)

    You can bulk upload your video, audio, and image files to the “Asset Library”. You can either upload the files separately or upload different files altogether. For example, you can only upload the video files or audio files, or image files separately, or you can upload multiple video, audio, and image files altogether, and the files will be automatically stored in their respective library.

    • To bulk upload, navigate to “Content Management” -->” Content Library” in the CMS.
    • Click on "Assets".
    • Click on the "Files" tab.
    • Click on "Add New".
    • In the pop-up window, click on "FTP".
    • You can view the “FTP” account details to bulk upload.
    • Login to the FTP account with the FTP account details provided in the CMS. You can install FileZilla and then log in to it using the FTP details provided.
    • After connecting to this FTP account, you can upload your video files/audio files/image files.
    • Then, you need to click on “Sync to Library”.
    • Then all your video files/audio files/image files will be automatically uploaded to the "Asset Library".
    • Through this method, you can connect to this account from multiple computers at the same time and upload your assets.
    Note:

    • For Video, Audio, and Image file upload, you can use the same FTP account.
    • You can upload as many videos as you want. There is no limit to the number of videos.
    • Please upload only the video/audio/image files to the FTP server; do not upload sub-folders into the FTP; all files should be in the root directory of the FTP.
    • After uploading, you need to make sure that the file has been uploaded successfully and cross-check the video/audio/image file size after uploading the same content in the FileZilla.
    • If the file gets corrupted during the upload, retry uploading the file without deleting the corrupted uploaded file. Then it will ask for the option to resume.
    • Do not upload any other video file format except mov, flv, vob, mp4, m4v, mkv, avi, 3gp & mpg to FTP.
    • Filename must be alphanumeric (in the English Language only) and it shouldn't contain any space or special characters (i.e. !, @, $, &, *, except "_" and "-")  (For Example, the file name should be like spiderman_HD-1084.mp4)
    • if filename spiderman HD 1080p.mp4 then rename it to spiderman_HD_1080p.mp4. In place of white space, use underscore _ or hyphen -
    • Please play the video/audio on the browser before uploading it to FTP.
    • We recommend you maximize the uploading limit to up to 10 video/audio/image files at one time.
    • Please wait 10-15 minutes for uploading the next bunch of files.
    •  Once all files are successfully uploaded to the FTP server,  go to "Content Management " --> "Asset Library" in your CMS and click on "Sync to Library" to start transferring the video/audio/image files to your Asset Library.
    • Once the files (video/audio/image) are synced from the FTP server to the Asset Library, all the files in the FTP server will automatically be removed after a few hours

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