Once you integrated Alie into your website/app, you can view the recommendations made by Alie in the analytics on the dashboard. You can view how many contents have been recommended by Alie to your end-users and how many items have been viewed by your end-users out of these recommendations. You can view the analytics for different projects by selecting them from the drop-down and also you can view the analytics for a day, week, or month.
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Creating a new-age customer support system requires leveraging modern technologies and strategies to provide exceptional customer service which includes creating workflow laced tools for listing and managing customer enquiries, issues, internal requests, delivery backlog, release management, feedbacks, To Dos for teams, SLAs etc seamlessly by tailoring it as per your processes and policies. In this webinar you get to understand how to implement a strategic customer support system by understanding our innovative workflow management tool and also managing integrations with ease. Also it will help you be able to track, monitor the deliverables in an effective and efficient manner.
In this webinar, you will learn :