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How to Enable/Disable Subscription
Adding a Specific Content Subscription Plan
Enable/Disable a Subscription Plan
Make Default Subscription Plan
How End-Users Can Buy a Subscription Plan
How a Subscriber is Billed (At the beginning of the Cycle)
Adding Subscription Cancel Reasons
How an End-User Can Cancel the Subscription
What Happens When a Subscriber Cancels
What Happens On Payment Failure
You can add and manage subscription plans for your video and/or audio streaming platform. By adding subscription plans you can charge your subscribers/viewers on a daily, weekly, monthly, or yearly basis to subscribe to your content. You can set up automatic renewals and also offer free trials to the end users. All the subscription plans you configure will be displayed on the registration page of your website/App. End-users can select and buy any subscription plan from the registration page.
Note: First, you need to integrate a Payment Gateway (Monetization -> Payment Gateways) to enable subscription monetization. |
Before adding a Subscription plan, first, you need to enable this feature in the CMS.
The “Specific Content Subscription Plan” feature allows you to create multiple customized bundle subscription plans by selecting specific content categories or sub-categories. This allows you to create small, low-cost packages that make high-quality content more accessible to your end-users.
By offering targeted subscription plans, you can revolutionize the way content is consumed. Instead of paying for a full subscription with content that may not be relevant or of interest, the end-users now have the option to subscribe to specific categories or sub-categories that align with their needs and preferences. To know how to create a "Specific Content Subscription Plan" click here.
You can ‘Edit’ an existing subscription plan.
Note: If you edit the price of an existing subscription plan, then both the existing and new subscribers will be charged the new price for the same subscription plan. |
Note: If you have enabled the Free Trial for a subscription plan, and an end-user purchased that plan, then the end-user will not get charged during the Free Trial and if he/she cancels the subscription before the Free Trial ends, then the end-user will get full refund. If the end-user purchases the plan with a Free Trial he/she will not be able to view the "Purchase History" and "Invoice" as it will be only displayed once the Free Trial period is over. |
When a new subscriber wants to register to your website, he/she must select a subscription plan along with that he/she needs to provide his/her credit card information. If the subscriber selects a subscription plan with a free trial period, then once the free trial period is over, the subscription amount will be automatically charged from the credit card associated with the account. Then afterward the subscriber will be charged on the same date of every month if he/she has selected a monthly plan. If the subscriber selects a 3 months’ plan, 6 months’ plan, or 1-year plan then he/she will be charged accordingly.
If a subscriber selects a plan that does not have a free trial period, then he/she will be charged immediately, and his/her billing cycle starts from that date. For example, if a subscriber selects a monthly plan on the 10th of a particular month, then he/she will be charged next on the 10th of the next month.
You can add subscription cancelation reasons, so that when your end-users cancel the subscription plan that they have already purchased, they can select the reason from the list and then cancel.
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Note: If the subscriber adds or updates any Credit Card within the days between payment failure and cancellation, then we simply charge the due amount and send the invoice to the corresponding subscriber as well as to the Admin. |
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