Introduction

By enabling the parental control feature in the CMS, you can add/edit content (i.e., video/audio) those are only appropriate for specific age groups like kids, teenagers, and adults. You can select the parental control levels from the CMS and mark a specific level as the default for the end-users. Also, you can request to create a custom parental control guide by adding a Support Ticket.

Once the parental control is configured in the CMS, the admin can add it to any specific content. The content that does not come under a specific parental control level will not be displayed on the website by default. The end user needs to change the setting on the front end to watch the content.

Enabling Parental Control

• To enable the parental control feature, navigate to “Manage Content” -->” Settings” in the CMS.
• Scroll down to “Parental Control” and select “Enable Parental Control”.
• Scroll down again and click on “Save”. Parental control will be enabled.
• Under "Select type of parental control", the "Standard Configuration" is selected by default. To enable the "Custom Configuration", you need to add a Support Ticket and request us to enable it.
• Under the "Standard Configuration", you can see different parental control levels.
• On the right-hand side of a specific level click on the 3 dots and select "Mark as Default" to make that level a default level.
• Select "Mark as Kids Safe Rating" to make the specific level as kids safe.

Adding Parental Control to Specific Content

Once the parental control feature is enabled, you can select this option from the “Content Forms” while creating digital content (video/audio). You can add parental control rating levels to new content or existing content. You can add parental control to video and audio single-part, multi-part (parent, child), and live-streaming content.

• To add a parental control rating to new content, navigate to “Manage Content” -->” Content Library” in the CMS.
• Click on “Add Content”.
• Select the “Content Form” to add the type of content (i.e., single-part, multi-part, live streaming, etc.)
• Add all necessary metadata for the content (i.e., content name, category, genre, story, etc.)
• in the "Select Rating Level" field, select the rating level from the drop-down menu (e.g., Kids (5+), 7+, 13+, etc.).
• Click on “Save & Continue” to create the content.
• To enable parental control for any existing content, go to the “Content Library” and click on “Edit” to edit the content, and then in the "Select Rating Level" field, select the rating level from the drop-down menu (e.g., Kids (5+), 7+, 13+, etc.).
• Click on “Update Content”.

How End-Users Can Select Parental Control Levels

• The end-users can select the parental control level from your store's front end.
• Click on "Profile".
• Scroll down to "Parental Control & Profiles".
• Click on the down arrow.
• You can view the current parental level setting.
• To change the setting, click on "Change".
• Type the "Password" and click on "Continue".
• Select the rating level.
• Click on "Save".
• When the Kids rating (5+) level is selected, the end-users can only view the added content under this rating.
• The content not added under the Kids rating level will not be displayed on the Featured Content Section, the Content Listing Page, and in the Search.
• If the level is selected to 18+, the end-users can view the added content under this rating.