Table of Content

Uploading Audio Files

Introduction

Muvi CMS allows you to upload different formats of audio files (including .mp3, .wma, .wav, .aac, .flac, .aiff, .m4p, .m4a, .m4b, .webm, .dvf and .raw)by using various methods. You can upload the audio files from your computer, from the Dropbox, from server to server transfer, through FTP (by using FTP method you can upload bulk audio files) or through S3 Sync.

Note:

Muvi doesn’t allow to upload of pirated content. So, before uploading any audio file to your store, make sure that you have the copyright to stream it.
When you upload an audio file to the Audio Library, it will not be automatically displayed on the front-end to the users unless you mapped it to any content. To know, how to map audio to content click here.

How to Upload Audio Files

There are 5 methods available in Muvi CMS to upload your audio files to the Audio Library.

1. From Computer (Browser-Based Upload)

2. Server to Server Transfer

3. From Dropbox

4. Through FTP*

5. Through S3 Sync (Share Audio Files From Amazon S3 Server)

*Note: While uploading audio files to the Audio Library, you can also use the "Aspera" tool which is an alternative to FTP and uploads audio files much faster than FTP.

1. From Computer

Go to "Manage Content "--> "Audio Library" in your CMS.
Click on "Upload Audio”.
Then select “From Computer” from the drop-down menu.
Click on “Upload File” to upload the audio from your computer. You can upload as many audio files as you want. There is no limit to the number of audio files)

Note: When you upload your audio files, you can view their status on your screen. The status window will show how much audio you have uploaded with the progress bar and upload information. Once the audio file is uploaded you can view it in Audio Library.

2.Server to Server Transfer

We provide a Server-To-Server Transfer method for audio file uploading.

Select the option “Server to Server Transfer” from the drop-down list (See Below Screenshot)
Provide the path to the file on your server in the corresponding field ( e.g. \\Server\Volume\File)
Give your User Name and Password in the respective fields
Click on “Submit” to start uploading the audio file

Note: This method only supports single audio file upload. If you have several numbers of audio files then you have to repeat the process for each audio file.

4.Through FTP

In this method, we use a traditional FTP client to upload audio files to Muvi’s audio library.

Login to the FTP account with the FTP account details provided in the CMS (See Below Screenshot). You can install FileZilla and then log in to it using the FTP details provided.
After connecting to this FTP account, you can upload your audio files.
After uploading your audio files, you need to click on “Sync to Audio Library” on your audio library page (See Below Screenshot).
Then all your audio files will be automatically uploaded to your "Audio Library".

Note:

For Video, Audio, and Image file upload, you can use the same FTP account.
You can upload as many audio files as you want. There is no limit to the number of audio files.
After uploading, you need to make sure that the file has been uploaded successfully and cross-check the video file size after uploading the same content in the FileZilla.
If the file gets corrupted during the upload, retry uploading the file without deleting the corrupted uploaded file. Then it will ask the option to resume.
Please upload only the audio files to the FTP server; do not upload sub-folders into the FTP; all files should be in the root directory of the FTP.

Do not upload any other audio file format except .mp3, .wma, .wav, .aac, .flac, .aiff, .m4p, .m4a, .m4b, .webm, .dvf and .raw to FTP.
Filename must be alphanumeric and it shouldn't contain any space or special characters (i.e. !, @, $, &, *, except "_" and "-") (For Example, the file name should be like despacito_10.mp3)
if filename hello HD 1080p.mp4 then rename it to hello_HD_1080p.mp4. In place of white space, use underscore _ or hifen -
Please play the audio before uploading it to FTP.
Please wait 10-15 minutes for uploading the next bunch of files.
Once all files are successfully uploaded to the FTP server, go to "Manage Content" --> "Audio Library" in your CMS and click on "Sync to Audio Library" to start transferring the audio files to your Audio Library.
To use this method to upload your audio files to Muvi's Audio Library, you need to add a Support Ticket.

5. Through S3 Sync (Share Audio Files From Amazon S3 Server)

There is another method you can use while uploading audio file to the Audio Library. If you have audio files on the Amazon S3 server, then you can share these audio files with us. There are 2 methods to share your audio files with us.

1. You need to provide us with the Access Key and Security Key of the AWS (Root/I AM) user and give us full permission for all S3 operations. We will transfer the audio files from your S3 account to our account. (Please do not remove the permission and user if you want to continue to share the audio files from your S3 account in the future)

2. This is a one-time audio sharing process. You need to share the audio files with us like the above-mentioned process, then you can remove the user and permission after transferring the audio files to our server.

Important Note:

This is a manual process. You need to add a support ticket to upload audio files using S3 Sync.
Do not upload any other audio file format except .mp3, .wma, .wav, .aac, .flac, .aiff, .m4p, .m4a, .m4b, .webm, .dvf and .raw.
The file name must be alphanumeric and it shouldn't contain any space or special characters (i.e. !, @, $, &, *, except "_" and "-") (For Example, the file name should be like despacito_10.mp3)

Once your audio is uploaded, it will show on the “Audio Library” page of your CMS.

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