Live Streaming: Feed

Product: Muvi One (Classic)

Introduction

Muvi One allows you to Live Stream any existing video feed. Your viewers can view the live streaming of the content via the Website, iOS, Android, and Roku app. We support the HLS Feed URLs in live streaming. First, you need to add the content to the CMS. While adding the content, you need to type the URL of the existing video feed (HLS). After adding the content, your users can watch the live streaming of the video when they click on the content on your website.

Adding Live Streaming Content

Navigate go to “Manage Content“-> “Content Library” in the CMS.
Click on “Add Content “.
Select the Content Forms “Video Live Streaming” form from the drop-down menu (See Below Screenshot)
In the “Content Name” field type the name of the live streaming content
"Permalink" will be automatically generated. You can also edit the permalink.
Select Release/Record Date from the calendar
In the Story /Description field describe the live streaming briefly.
In the Feed field, select "External URL".
Type a valid HLS (HTTPS) (Example of HLS URL: https://www.example.com/live/playlist.m3u8),
Select the "Start Time (In UTC)" from the calendar. Select the time when live streaming will be started. This will help the user to add the event to his/her calendar by clicking on the "Book" button on the content details page. Please remember that Start Time is not to start the event, but this is additional information for your users to know when the event will start. If you don't want the users to access the content prior to the start time, then you can add the Feed URL just before the start time.)
Type the "Duration (in Hours)" of the live streaming content
Select the Content Category from the drop-down list. Here you can select multiple categories for the same content. Please visit the Edit/create content category page for the steps to edit or create a category.

Add "Search Tags" in the corresponding field. (Search tags will help users find the content easily by typing the tags in the search bar. You can use words related to the content as search tags). First, add "#" to enter search tags in the text field. Press "Enter" key or "," comma (e.g. #action, #horror). You can add a maximum of 5 search tags to content.

Under Upload, a Poster, click on the “Browse” button to upload a poster for the live stream (See Below Screenshot)
You can upload a poster for Mobile & TV apps (This option will be available if you have already purchased any mobile or TV app). Click on browse and upload a poster. (Upload an image size of 800x450)
Click on “Save & Continue”

Note:

If you are adding an HLS feed then the URL will be like this "https://www.example.com/live/playlist.m3u8"
Recommended bit-rate for streaming is 720p & 1080p.
We currently do not limit the FPS (Frames Per Second) for live streams. However, the recommended FPS is 30 FPS (Recommended for most scenarios) and 60 FPS (If you want to live stream events like games or sports events)
We strongly recommend using HTTPS HLS Feeds to avoid any playback issues.

After you click on "Save & Continue", you will see the options to "Upload Top Banner" and "Add Cast/Crew".

Upload Top Banner

Click on “Upload Banner”
To upload banner from your computer, click on “Upload File”. Select the image from your computer. Resize it and click on “Save”.
To select banner from the gallery, click on “Choose from Gallery”. Select the image and then resize it.
You can upload banner for "Website" (size 1200x350 px), "Mobile Apps" (size 1600x900 px) and "TV Apps" (size 1920x1080 px). You cannot edit the top banner size for mobile apps and TV apps. However, you can edit the top banner size for the website. Click here to know how to change the size of the top banner for website.
Finally, click on “Save”.

Note:

There are 2 options available to play HTTP live streaming feed URL. Either you can play the content by using Flash Player or you need to remove the SSL for your store (If you will remove the SSL, then Flash Player is not required to play the content). However, remember that, if you have enabled DRM for your store then, we recommend not to disable SSL as it might affect playing the content in some devices.
If you are experiencing any issue with Live Streaming (Feed) then please follow the below mentioned steps.

HLS Feed with HTTP URL - With Flash Player

Try to play the feed in VLC player. If you are unable to play the feed in VLC then the feed has issue
If you are able to play the feed URL in VLC, then enable Flash in browser and check
If the feed doesn't play after enabling Flash then check the console. If it is showing “Cross Domain” error, then you need to enable Cross Domain for the feed
If still the feed is showing “Flash source not found” error, then enable Flash for the feed

HLS Feed with HTTP URL - Without Flash Player

Try to play the feed in VLC Player. If you are able to play the feed in VLC then remove SSL for the website
Once you will remove the SSL, you can play the feed without any glitch
To remove SSL for your website, please add a support ticket

How to Enable Flash in Google Chrome Browser

You need to enable "Flash" in Chrome browser to play the feed.

Open the URL in Chrome browser
Click on the "View Site Information" icon on the left-hand side of the address bar
Click on "Site Settings"
Scroll down to "Flash"
Select the option "Allow" from the list and close the tab.

Playing Live Stream Content

When the end-users play a live stream content, they can see a "Live" indicator on the player if the HLS URL of an active or real-time live stream is used to create the content. For example, live streaming of news, soccer game, cricket match, boxing, etc. When the HLS URL of a playlist, a recorded live stream, or a normal VOD content is used (which is not active or not in the real-time) then the "Live" indicator is not displayed on the player.

Live Streaming Showing the Live Indicator:

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