Introduction

With our new feature, "Manage Plans," Muvi Dashboard admins can effortlessly assign subscription plans or Pay-Per-View options to the existing end-users directly within the Dashboard. Admin can also keep track of all the active plans of the end-users with ease. The plans (subscription, PPV) can be directly assigned to the end-users from the “User Management” -->” Users” page in the Dashboard.

View the Active Plans of an End-user

• To assign a subscription plan to an end user, navigate to “User Management” -->” Users” in the Dashboard.
• On the extreme right-hand side of an end-user, click on the 3 dots.
• Click on “Manage Plans”.
• Under “Active Plans,” you can view all the active plans of the end-user.

How to Assign a Subscription Plan to an End-User

• To assign a subscription plan to an end user, navigate to “User Management” -->” Users” in the Dashboard.
• On the extreme right-hand side of an end-user, click on the 3 dots.
• Click on “Manage Plans”.
• Under “Active Plans,” you can view all the active plans of the end-user.
• Under “Add a Plan”, select “Subscription”.
• Select a subscription plan from the drop-down menu. You can also select multiple plans at a time and assign them to the end-user.
• Then, click on “Add Plan”.
• The plan will be activated for the end-user.
• You can see all the assigned plans under "Active Plans".

How to Assign a PPV Plan to an End-User

• To assign a PPV (Pay Per View) plan to an end user, navigate to “User Management” -->” Users” in the Dashboard.
• On the extreme right-hand side of an end-user, click on the 3 dots.
• Click on “Manage Plans”.
• Under “Active Plans,” you can view all the active plans of the end-user.
• Under “Add a Plan”, select “PPV”.
• Select a PPV plan from the drop-down menu.
• Select “Content” from the drop-down menu. It will display the content that you have already added to the "Content Library" in the CMS.
• Then, click on “Add Plan”.
• The plan will be activated for the end-user.
• You can repeat the above process to assign multiple PPV plans to the end-user.
• All the assigned PPV plans will be visible under the "Active Plans".

How the Admin Can Cancel a Subscription Plan for the End-User

The admin can cancel a subscription plan in the CMS assigned to a specific end-user. The admin can choose to cancel the plan instantly or until the expiry date (the plan will be canceled after the billing cycle).

• To cancel the assigned plan, navigate to“User Management” -->” Users” in the Dashboard.
• On the extreme right-hand side of an end-user, click on the 3 dots.
• Click on “Manage Plans”.
• Under “Active Plans,” you can view all active subscription plans for the end user.
• Click on the "Trash Icon" on the right-hand side of a subscription plan.
• In the pop-up window, select "Cancel" if you want the end-user to access this plan till the expiry date. That means the end-user can access the plan till the end of the billing cycle.
• Select "Cancel Now" if you want to cancel the plan immediately. That means the content access by the end-user will be revoked instantly.
• Click on "Delete". The plan will be canceled.
• The end user can view the canceled plan details on the front end. Also, an email notification will be sent to the end-user's registered email address regarding the cancellation of the plan.

How the Admin Can Cancel a PPV Plan for the End-User

The admin can cancel a PPV plan from the CMS assigned to a specific end-user. The admin can choose the content (if multiple contents are assigned) that will not be accessed by the end-user.

• To cancel the assigned plan, navigate to“User Management” -->” Users” in the Dashboard.
• On the extreme right-hand side of an end-user, click on the 3 dots.
• Click on “Manage Plans”.
• Under “Active Plans,” you can view all the end users' active PPV plans.
• Click on the "Trash Icon" on the right-hand side of a PPV plan.
• Select the content to delete from the drop-down menu.
• Click on "Delete" to delete the plan. The plan will be canceled.
• Once the plan is deleted, the end-user will not be able to access the content anymore.