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    1. Help Articles
    2. Help
    3. How the Zero-Rating Feature Works
    Table of Content
    • Introduction
    • Benefits
    • How Zero-Rating Works
    • Components of the Zero-Rating Feature

    How the Zero-Rating Feature Works

    Introduction

    Muvi’s Zero-Rating feature allows you to offer your app or content without consuming the end-user’s mobile data through telecom partnerships. With Zero Rating enabled, end-users can stream videos, access courses, or browse content without worrying about data charges, creating a more accessible and frictionless experience. This feature is especially useful in markets where mobile data costs can impact end-user engagement and content consumption.

    Benefits

    Using the Zero-Rating feature, you can:

    • Remove data cost barriers for end users
    • Increase user acquisition in targeted markets
    • Improve engagement and watch time
    • Encourage uninterrupted content consumption
    • Deliver a seamless viewing experience on supported telecom networks

    How Zero-Rating Works

    The Zero-Rating process works seamlessly in the background and does not require any action from end users.

    Step 1: Telecom Partnership Setup

    The platform owner partners with a telecom provider such as:

    • Vodafone
    • Airtel
    • MTN

    Muvi supports integration with these telecom providers.

    Step 2: Platform Configuration

    Muvi configures the platform with the required setup, including:

    • Domain mapping
    • Dedicated CDN URLs
    • Platform-specific traffic identifiers

    These configurations help telecom operators recognize traffic originating from the platform.

    Step 3: Traffic Validation

    When a user accesses the platform using a supported telecom network, the telecom operator verifies the request using predefined identifiers.

    Only eligible traffic is considered for zero-rated access.

    Step 4: Zero-Rated Content Delivery

    Once validated:

    • Data charges are bypassed automatically
    • Users can stream or access content normally
    • Video, audio, and other supported content can be consumed without affecting the user’s mobile data balance

    Components of the Zero-Rating Feature

    The Zero-Rating feature consists of three major components:

    1. Telecom Integration

    Configured based on the platform owner’s partnership with supported telecom providers.

    Muvi provides:

    • Domain mapping
    • Dedicated CDN setup
    • Required integration support

    2. Traffic Identification

    The telecom operator verifies whether the traffic originates from the approved platform using predefined identifiers.

    This ensures:

    • Only eligible traffic is zero-rated
    • Unauthorized traffic is excluded

    3. Zero-Rated Content Delivery

    Once the request is validated, the telecom operator bypasses data charges for supported traffic.

    Users can then access content without consuming mobile data.

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