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Creating Limited Content Subscription Plan
Re-Ordering Subscription Plans
Editing/Disabling Subscription Plan
Changing Subscription Plan Name to Other Language
How Users Can Buy Subscription Plan
How Users Can View Subscription Plan
How a Subscriber is Billed (In the Beginning of Cycle)
What Happens When a Subscriber Cancels
What Happens On Payment Failure
You can add subscription plans to your AOD (Audio on Demand) content. The subscription plans added by you will be displayed on your website/app. Users need to pay subscription fees (Daily/Monthly/ Yearly) to listen audio from your store. When new users register in your store, they can select the subscription plan according to their preference. You can also add limited content subscription plans for your users where users can choose subscription plan for specific content for less price instead of paying for the entire content in the store.
Note: Currently, subscription plans for AOD content is only available for our customers who are using “Modern”, "Revo" or "Audio Only" template and added “PayPal Pro, PayPal Express, Braintree or Authorized.net” as their Payment Gateway.
Before adding Subscription plan, first you need to enable this feature in your CMS.
Subscription will be enabled for your store. Once Subscription is enabled, it will be displayed under the Monetization menu. ((Monetization -->Subscription)
To add new subscription plan,
The subscription plan will be added in the default currency. However, you can add multiple currencies for your subscription plan. Also, you can add specific price for specific country. Simply click on "Add More Price for Specific Country". Users in a specific country will see the content price in their currency when they click on a content to purchase it and will be charged in their currency. (For example, a user in Japan will see the price of the content in Yen even though default currency is set in US Dollar)
You can create Limited Content Subscription Plan, where users will pay daily/monthly/quarterly/yearly subscription to watch specific group of content. It is different from the normal subscription plan.
In normal subscription users can watch all the content by paying a daily/monthly/quarterly/yearly subscription fee. Limited content subscription plan is suitable for the users who wish to watch specific group of content for a certain period by paying lesser amount instead of buying a normal subscription plan at higher price to watch all the content.
You can create subscription plan for different category of content. For example, you can create a plan for Top 100 Songs of 2018 or create a plan for songs of a specific singer or audio album. Renewal of Specific Content Subscription Plan will be done independently.
To add new Limited Content Subscription Plan,
As per your requirement you can change the order of your subscription plans. Once you change the order of your subscription plans in the CMS, it will show in your website accordingly. You can also make a subscription plan default. When users visit your website, it will be selected by default.
You can Geo-block any subscription plan for a specific country/region. The blocked plan will not be visible in the country/region for which it is Geo-blocked. Users will not be able to view the plan when they try to register to your store.
You can also Edit or Disable an existing subscription plan through your Muvi CMS.
To disable a specific subscription plan, you need to click on “Disable”. The specific plan will be disabled and will not be visible to new users when they try to register to your store.
Similarly, if you wish you can also enable a particular subscription plan which was already disabled. Simply click on “Enable” under Action on the right-hand side of a particular subscription plan and then click on “Yes” when ask for confirmation.
You can also set a default subscription plan for all. Simply click on “Make Default” (See Below Screenshot). When asked for confirmation, click on “Yes”. When users click on the register button, the default plan will be already selected for them.
You can translate the subscription plan name to other language. When your users select their preferred language on your website/app, they will see the subscription plan name in that language. (e.g. If your subscription plan name in English is "Silver Plan", you can change it to French i.e. "Plan Argent". When your users select French in your website they will see the French name of the subscription plan.)
All the Subscription Plans and Bundles will be displayed on your website. Your subscribers can see these plans when they visit the “Register Page”. Users need to click on a specific plan/bundle to buy it. (See Below Screenshot)
Users can view the Subscription Plan/Bundle they have purchased by clicking on "My Plans" under profile menu. However, they have to first login to your website to view the Subscription Plan/Bundle. They can also cancel a Subscription Plan/Bundle by clicking on “Cancel”.
When a new subscriber wants to register to your website, he/she has to select a subscription plan along with that he/she needs to provide his/her credit card information. If the subscriber selects a subscription plan with a free trial period, then once the free trial period is over, the subscription amount will be automatically charged from the credit card associated with the account. Then afterwards the subscriber will be charged on the same date of every month if he/she has selected a monthly plan. If the subscriber selects a 3 months’ plan, 6 months’ plan or 1-year plan then he/she will be charged accordingly.
If a subscriber selects a plan that doesn’t have a free trial period, then he/she will be charged immediately, and his/her billing cycle starts from that particular date. For example, if a subscriber selects a monthly plan on the 10thof a particular month, then he/she will be charged next on the 10th of the next month.
A subscriber can cancel his/her account any time he/she wants. Also you can remove any subscriber when it is required. When a subscriber cancels his/her account, he/she will not be able to access any content from your website. However, the subscriber can browse your website. After cancelling his/her account when a subscriber logs in next time, he/she will see a reactivation page. (Which increases your revenue potential and prevents misuse). After reactivating his/her account the subscriber can enjoy all the benefits of a paid subscriber.
Note: Once the subscriber cancels his/her subscription, he/she is allowed to complete their subscription term (monthly, yearly, etc.) and then after the subscription term is over, the subscriber won’t be able to access any content in your website.
We take the following actions in case of payment failure during the charge of a subscriber’s credit card.
Note: If the subscriber adds or updates any Credit Card within the days between payment failure and cancellation, then we simply charge the due amount and send the invoice to the corresponding subscriber as well as to the Admin.
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