Introduction

How to Add Free User

How to Delete Free User

Introduction

You can add a FREE User who can get unlimited access to all your subscription and PPV content without paying any subscription fee. The purpose of adding "FREE User" is mostly to give access to your content to internal staff/employees/family members. A FREE User doesn't need to register first. You can add a 'FREE User' from the CMS and he/she will receive a welcome email with your website URL and login credentials (User Name & Password) to access your content. You can also delete a Free User at any time you want.

How to Add Free User

• To add a "Free User", navigate to “Support” -->“User Management” in the CMS.
• Click on "Add User".
• Type the new user's "Full Name", "Email", "Password" and "Confirm Password".
• In the "User Type" field select  “Free User” from the drop-down.
• Click on “Submit”. A new free user will be added.

When you add a free user, an email notification will be sent to the free user with login credentials to log in to your store and access your content.

• The "Free User" will get the email with the login credentials and your store URL (see below screenshot).

How to Delete Free User

If you want to delete a Free User, then you can easily do it through the CMS.

• To “Delete” a Free User go to “Support” --> “User Management” in the CMS.
• You will see different columns in the CMS like, User, Email, Type, Action.
• You can either find the Free User by searching his/her Email Address and Type (Free User) under these columns or simply type the Email Address of a particular Free User you want to delete in the “Search Bar”.
• On the left hand side of the particular Free User, under “Action” click on “Delete Account”.
• You will see a window with “Yes” and “Cancel” option. Click on “Yes” to delete the Free User.

The free user will be deleted from your store.