Introduction

How to Enable/Disable Subscription Monetization

Adding a Specific Content Subscription Plan for Content Category

Adding a Specific Content Subscription Plan for Individual Content

How End-Users Buy a Specific Content Subscription Plan

How an End-User Cancels the Subscription

What Happens When a Subscriber Cancels

What Happens On Payment Failure

Introduction

The “Specific Content Subscription Plan” feature allows you to create multiple customized bundle subscription plans by selecting specific content categories or sub-categories. This allows you to create small, low-cost packages that make high-quality content more accessible to your end-users.

By offering targeted subscription plans, you can revolutionize the way content is consumed. Instead of paying for a full subscription with content that may not be relevant or of interest, the end-users now have the option to subscribe to specific categories or sub-categories that align with their needs and preferences.

How to Enable/Disable Subscription Monetization

Before adding a Specific Content Subscription plan, first, you need to enable Subscription Monetization in the CMS.

• To enable a subscription, navigate to “Monetization” --> “Settings” -->” Monetization Settings” in the CMS.
• Under “Pricing” select “Subscription”.
• Click on “Save”. The subscription will be enabled.
• If you want to disable "Subscription", uncheck to disable the subscription, and then click on "Save".

Adding a Specific Content Subscription Plan for Content Category

• To add a new Specific Content Subscription plan for the content categories, navigate to “Monetization-->"Pricing” in the CMS.
• Then click on the “Subscription” tab.
• Click on "Add Subscription".
• In the Plan Name field type a plan name. For example, “Action Movies Pack”, “Comedy Movies Pack”, “Bollywood Songs Pack”, etc.
• In the "Short Description" field, briefly describe the subscription plan.
• In the “Plan Type” field, select “Paid”.
• Choose the Duration of the subscription plan (Daily, Monthly, Quarterly, Yearly, etc.) from the drop-down list. You can also add custom duration.
• Type the Subscription Fee for the plan. The subscription plan will be added to the default currency. However, you can add multiple currencies to your subscription plan. Also, you can add a specific price for a specific country. Simply click on "Add More Price for Specific Country". Users in a specific country will see the content price in their currency when they click on content to purchase it and will be charged in their currency. (For example, a user in Japan will see the price of the subscription plan in Yen even though the default currency is set to US dollars). As currencies are not converted automatically you must convert the currency manually. For example, if your default currency is US Dollar and you are adding currency for India, then you need to convert the value of the US Dollar to Indian Rupees manually and then add.
• Select the check box for “Free Trial Period” if you want to give your subscribers a free trial. Select the desired free trial period from the drop-down list. (i.e., 1 Day, 7 Days, 14 Days, 1 Month, 3 Months, etc.). You can also add a custom free trial period.
• For the “Applies to” field, select “Specific Contents”.
• From the drop-down menu, select "Category/Sub-Category".
• Select the Content Categories/Subcategories to add to the subscription plan. You can select multiple categories and/or sub-categories. The content already added in those categories/sub-categories will be added to the subscription plan.
• Click on “Save”. The subscription plan will be added, and the end users can view it once they sign up to your website/app and want to watch/play any content that belongs to the specific content subscription.

Adding a Specific Content Subscription Plan For Individual Content

• To add a new Specific Content Subscription plan for individual content, navigate to “Monetization-->"Pricing” in the CMS.
• Then click on the “Subscription” tab.
• Click on "Add Subscription".
• In the Plan Name field type a plan name. For example, “Action Movies Pack”, “Comedy Movies Pack”, “Bollywood Songs Pack”, etc.
• In the "Short Description" field, briefly describe the subscription plan.
• In the “Plan Type” field, select “Paid”.
• Choose the Duration of the subscription plan (Daily, Monthly, Quarterly, Yearly, etc.) from the drop-down list. You can also add custom duration.
• Type the Subscription Fee for the plan. The subscription plan will be added to the default currency. However, you can add multiple currencies to your subscription plan. Also, you can add a specific price for a specific country. Simply click on "Add More Price for Specific Country". Users in a specific country will see the content price in their currency when they click on content to purchase it and will be charged in their currency. (For example, a user in Japan will see the price of the subscription plan in Yen even though the default currency is set to US dollars). As currencies are not converted automatically you must convert the currency manually. For example, if your default currency is US Dollar and you are adding currency for India, then you need to convert the value of the US Dollar to Indian Rupees manually and then add.
• Select the check box for “Free Trial Period” if you want to give your subscribers a free trial. Select the desired free trial period from the drop-down list. (i.e., 1 Day, 7 Days, 14 Days, 1 Month, 3 Months, etc.). You can also add a custom free trial period.
• For the “Applies to” field, select “Specific Contents”.
• From the drop-down menu select "Content".
• In the "Search" type the content name to add to the specific content subscription plan.
• Click on the content and then click on "Add".
• Repeat the process to add multiple contents.
• Click on “Save”. The subscription plan will be added, and the end users can view it once they sign up to your website/app and want to watch/play any content that belongs to the specific content subscription.

How End-Users Buy a Specific Content Subscription Plan

All the Specific Content Subscription Plans added by the admin are displayed on the website/app. End-users can view these plans after they sign up. They can select a specific plan to buy it. When a new user buys a specific content subscription plan, he/she will be able to view only the content added to the subscription plan on your website/app for a certain duration (One Month, Three Months, Six Months, One Year)

• To buy a subscription plan, end-users need to click on the “Signup” button to register themselves.
• Once they are registered, they can view the subscription plans added by the admin.
• Then need to select a plan from the list.
• Click on "Proceed to Checkout".
• They need to provide their Credit Card details on the next page and click on “Pay Now”.
• When the end-users buy the subscription plan, they will get an email notification.
• End-users can view the plan they have purchased under their “Profile” and they can also view the details of their purchase in the “Purchase History”. They can also view and download the "Receipt".
• Once the end-users purchase the subscription plan, the admin can view the details of the subscribers in the CMS under “User Management” -->"User Details".
• The end-users can buy multiple “Specific Content Subscription Plans”.

How an End-User Cancels the Subscription

End-users can cancel the subscription at any time they want.

• To cancel the subscription, click on “MyProfile”.
• Scroll down to see the ‘Active ’ subscription plan.
• Click on “Cancel Plan”.
• Select the cancel reason from the list and click on “Cancel Subscription”. The subscription plan will be canceled.
• The end-user also gets an email notification that his/her subscription plan is canceled.

What Happens When a Subscriber Cancels

A subscriber can cancel his/her account any time he/she wants. Also, you can remove any subscriber when it is required. When a subscriber cancels his/her account, he/she will not be able to access any content from your website. However, the subscriber can browse your website. After canceling his/her account when a subscriber logs in next time, he/she will see a reactivation page. (Which increases your revenue potential and prevents misuse). After deactivating his/her account the subscriber can enjoy all the benefits of a paid subscriber.

What Happens On Payment Failure

We take the following actions in case of a payment failure during the charge of a subscriber’s credit card.

• If any subscription fails during the charge of the card, then we immediately send a payment failure E-mail to the Subscriber and the respective Admin simultaneously.
• We send 1st reminder E-mail to the subscriber only after 2 days of failure in payment.
• A final reminder goes to the user after 2 days of 1st reminder with mentioning the cancellation date.
• We cancel his/her subscription after 2 days of the final reminder within 6 days from the date of payment failure.  This cancellation notification goes to both the subscriber and respective Admin for their information.
• We delete all data except the E-mail address of the user after 30 days of the cancellation of the subscription without notifying the subscriber and Admin. (However, we do not delete any logs of the subscriber)